Maxis Wired Broadband after 2 Months

This is a follow up, as promised, to the Maxis In and P1 Out post. After two months using the Maxis Wired Broadband, under the 2 Mbps package, We would say that this WBB is satisfactory. Previously when using the Jaring and P1 services, the connection was not as stable as this Maxis WBB. Here are a few of the improvements that we are enjoying at the moment.

1. With all 3 computers connected to the internet, no noticeable impact on the surfing speed.
2. Downloads, such as movie files, can be done at any time without affecting others who are surfing.
3. Able to watch online streaming video or TV with almost no interruption.

Below are the results of 3 speed test that we did with different sites.

Maxis very own speed test site gave the best results. Up to 1.95 Mbps download and 0.33 Mbps upload. Was it because we were testing its own service?

Let's see what P1 said. Actually not that far off from the result from Maxis. 1.826 Mbps download and 0.421 Mbps upload.

How about an independent party? Speedtest.Net returned 1.79 Mbps for download and 0.42 Mbps for upload . In conclusion, speed is stable and acceptable. Theoretically, the speed can be further improved if we were to replace the modem + wireless router setup with a 2 in 1 modem and router box. At the moment, bridging mode is being used between the modem and the router.

Lastly, we also did a ping test using Pingtest.Net and the line obtained an "A". That should be good and hopefully it will remain that way for its lifetime. Any downtime so far? Yes, there were a few downtimes but the main problem, until today, is not so much of the WBB but the competence level of the customer services. None of them that we talked to have sound knowledge on modem, router or broadband. A few could not even differentiate between a modem and a router. We had officially complained to Maxis about that. Nowadays, any problem encountered, we would first call the contractor, instead of Maxis, and so far, the few problems that we had were quickly resolved. Earlier this evening, P1 called us up and made an offer on their 4G broadband services. The thing about P1 is that it is no more a case of once bitten twice shy. They bit us twice already...