20% Toll Rebate from Touch ‘n Go

Posted on the June 9th, 2010 under Out and About by papabear

The 20% toll rebate has been available for quite sometimes now but many people still asked me about how to get it. So, this little tutorial will light the way…

The Card

Firstly you need a Touch ‘n Go card. Any card with that Touch ‘n Go logo will do. Above is my card that has seen better days but it still works perfectly. If you do not have the card, go and buy one. The easiest place to buy is at the Toll Offices that have the Touch ‘n Go logo on their signboard.

Once you have the card, you can start using it to get the rebate. There is no application required. Just use it!

The Calculation

To qualify for the rebate, you must use your card 80 times or more in a month. This means 80 toll payments is the minimum transaction that you must have in a particular month. Only toll payments are counted. Payments for parking, Burger King’s meal, and others will not be counted. The amount of toll that you paid does not matter. Only transaction numbers matter.

Example: In the morning, I travel from Shah Alam to KL City Center via NKVE and DUKE. I have to pay RM3.30 at the Jalan Duta Toll and another RM2.oo at DUKE. This gives me 2 transactions.

In the evening, I travel from KL City Center to Shah Alam via MRR2, KESAS and ELITE. I have to pay RM2.20 twice at KESAS and RM0.50 at Batu Tiga Toll. This gives me another 3 transactions.

So now I have 5 transactions a day. If I keep doing that for 20 days, I will have 100 transactions and that qualifies me for the 20% rebate. You can use it at any toll regardless of the operator.

80 transactions a month means starting from the first day to the last day of the month. In February, number of days are less and therefore, you must ensure that you have enough transactions for that month. If you only made 79 transactions for the month, you do not qualify. It must be 80 or more. You can always try again the next month.

How to Claim?

You can go to Touch ‘n Go office or just drop by any of the Toll office that have the Touch ‘n Go logo on its signboard. Make sure you bring your Touch ‘n Go card along! No card no rebate. Present the card to the counter. You just need to say, “Rebate”. Smiling is optional but highly recommended… They will check your transactions and the rebate amount will be credited into your card. Similar to when you top up your card.

You will the receive your card back and a receipt like the one above. That is my 20% rebate for my toll transactions in May 2010. If you used the highways a lot then you would see a substantial figure for your rebate. You can continue using your card with the rebate as additional credits.

How to Check?

There are two easy ways to check the number of transactions that you have made for the month. First you can register at Touch ‘n Go website at http://www.touchngo.com.my/. Look for the 20% Rebat Tol banner on the left just below the header. Alternatively, similar to what I did, since I need the submit my toll claims, I registered for the e-Statement at http://e-services.touchngo.com.my/e-Statement/. Make sure you have the bunch of numbers at the back of your card ready when you register as that would be the key to identify your card.

You may also call their care line at +603 7628 5115 or email them at careline@touchngo.com.my for more details.

There you go. Happy touching and going!